Online Reputation Management
When users search for your brand name, what do they find?
Online reputation management (ORM) is necessary to keep your brand image lively and positive in the public eye. Because your online reputation is at risk every day, it’s important to have a team behind your brand that can utilize monitoring and effective social media and search engine strategies to not only attack negative sentiment, but also to catch new issues before they reflect poorly on your brand and cause long term damage. BlueGlass provides extensive reputation management and has the resources to monitor everywhere that negative sentiment could occur.
The emergence of blogging, citizen journalism and user generated content can lead to online complaints, unfavorable coverage, negative sentiment and even brand squatting by competition or even rogue affiliates.
BlueGlass utilizes a holistic approach to online reputation management by monitoring the search results for our clients as well as social media conversation. Using a proprietary process, we identify positive & negative sentiment or whether occurrences in social media or search results are brand controlled, or controlled by the competition.
BlueGlass monitors brand mentions online, and works with our clients to develop strategies to better influence the conversation, and ensure positive coverage of our clients on authority sites and with influencers that inherently rank well in search engines and can move the conversation towards positive coverage.
We are able to not only monitor conversation buzzing around your brand, but we can also create strategies to engage users and help your business grow in a positive direction.
People are going to discuss your brand online, BlueGlass can help you find that conversation, monitor it, and create strategies to help your business stay protected and grow.









